Step 1: Overview
Restoring an S-Series switch to the original factory default settings is
useful when you want to remove an undesirable configuration that is present in
the switch. If you have configured a switch and the configuration has
become very complex or if you want to move a switch from one network to
you can reset the switch to factory defaults and configure it as a new switch.
This document provides information and sample command logs to reset your
To reset the S-Series to factory defaults, you need access to the
switch console through either a physical console or a Telnet connection.
If you reset the switch to factory defaults while you
access the switch by Telnet connection, you lose connectivity to the switch.
Step 2: Save Your Configuration.
Before you reset the switch to factory defaults, perform one of
• Back up your
configuration on a TFTP server.
• Copy your
configuration to a text file.
• Copy the
configuration locally on the flash memory device.
Once you clear the user configuration, there is no way to recover
the configuration unless you restore the backed-up configuration. To upload a
configuration file on a TFTP server, refer to the separate document, How Do I
Create or Save a Configuration File?
Note: You can restore the complete configuration if you copy
the text file configuration and paste it to the command line.
Step 3: Disconnect and Reconnect the Power Cord.
Step 4: Initiate a System Reload.
When the system starts to reload, status messages will display similar to the following. Be alert for the display "Select an option", as shown below:
Reloading all switches.
Force10 Boot Code...
Version 01.00.26 06/03/2005
Select an option. If no selection in 2 seconds then
operational code will start.
1 - Start operational code.
2 - Start Boot Menu.
Select (1, 2):2
"Select an option", as shown above,
appears, you have
only two seconds to
press ‘2’ (as shown)
and then press Enter. If you are not fast enough, the router will
Step 5: Select Option 9 in the Boot Menu.
you press '2' and
then Enter quickly enough, a menu
similar to the following will appear:
Boot Menu Version 01.00.26 06/03/2005
1 - Start operational code
2 - Change baud rate
3 - Retrieve event log using XMODEM (64KB).
4 - Load new operational code using XMODEM
5 - Display operational code vital product data
6 - Update Boot Code
7 - Delete operational code
8 - Reset the system
9 - Restore Configuration to factory defaults (delete config files)
Choose the option for "Restore Configuration to factory defaults", which is option ‘9” in SFTOS 2.2.1 and ‘10” in later versions, to delete the current configuration,
including any admin and enable passwords.
Step 6: Select Option 8 to Restart the System.
Choosing option ‘8’ from the boot menu initiates a system
restart. When the system finishes rebooting, you will be able to configure the
router from scratch.
Information to Collect if You Open a TAC Case
If you would like assistance from Force10 Networks after
following the troubleshooting steps above, please use the
Create Service Request form on the iSupport page and include the
following information if available:
Console captures showing the error messages
Console captures showing the troubleshooting steps taken and the boot sequence
during each step
Output from the show logging
command and/or saved messages to a syslog server, if one is used.
Output from the show tech-support command